Blu Democracy Purchasing Terms
BluDemocracy may provide you with various opportunities to make purchases through the BluDemocracy online store Web site. These Purchasing Terms describe the rules and policies associated with purchases made on or for the BluDemocracy online store Web site. By using the BluDemocracy online store Web site, you agree to the terms contained in these Purchasing Terms.
Pricing and Content Information
While BluDemocracy.com strives to provide accurate pricing information, pricing or typographical errors may occur. BluDemocracy.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, BluDemocracy.com shall have the right, at BluDemocracy.com's sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, BluDemocracy.com may, at BluDemocracy.com's discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
BluDemocracy.com attempts to be accurate in its product descriptions. However, BluDemocracy.com does not warrant that product descriptions or other Content of this Site is accurate, complete, reliable, current, or error-free. If you find a product is not as described, your sole remedy is to return it in unused condition.
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that BluDemocracy.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.
Advanced payment in full by credit card is required for all orders. BluDemocracy will accept payment via Visa, MasterCard, American Express, Discover, Paypal or BluDemocracy Gift Cards. BluDemocracy does NOT accept mail-in payments. Please do not send cash, money orders, cashier's checks or personal checks. All prices are subject to change from time to time at BluDemocracy's sole discretion. Price changes will be posted.
Most in-stock orders are processed and shipped within one to two business days.
To ensure that orders are shipped within this timeframe, orders are processed as soon as they are received. Orders cannot be cancelled, changed or combined once they have been processed.
If there is a problem with your order, please contact Customer Service at 323-785-2321 or via email at CS@BluDemocracy.com.
Refunds, Returns And Exchanges
At BluDemocracy we want you to love what you ordered. If you are not happy with your order, BluDemocracy will be more than happy to accept a return or exchange within 30 days of your purchase, accompanied by an RA number. If you are returning or exchanging, your items must be unworn and in their original condition with tags attached. All refunds will be disbursed according to the original form of payment. Once your return has been credited, please allow 5-7 business days for your credit to appear on your account. We will email you once your return or exchange has been processed. Returns will be processed within 3 business days of receipt of your return.
We are unable to guarantee that merchandise will be available at the time your exchange is processed; in this instance your original form of payment will be refunded. If you have any questions our Customer Service may be reached via email at Returns@BluDemocracy.com or phone, at 323-785-2321, from 9am - 6pm, Monday - Friday.
Please note: On U.S. holidays, order processing and/or shipping may be slightly delayed. BluDemocracy is not responsible for lost packages if you did not properly submit the correct shipping address with your order.
All packages are shipped within 1 to 2 business days where available. All orders over $300 may require a signature upon delivery. Shipping charges are determined by the number and weight of items ordered and the shipping method selected. Shipping time frame for each shipping method is estimated. The typical delivery timeframe is 3-5 business days for ground packages. BluDemocracy does offer expedited shipping for Two day and Next Day deliveries.
With a normal customs clearance, these are the estimated transit times for standard and priority shipments:
Please allow at least 4-12 business days, providing the item(s) in stock and available for immediate shipment, for your order to arrive at our depot.
Custom Orders And Pre-Orders
From time to time custom ordered items may be offered for purchase prior to availability to ship. If you choose to pre-purchase the specified item(s) by adding to your bag and completing the checkout process, your credit card will be charged at the time of purchase. If, at the time of purchase, other items were in stock that you ordered, these items will be shipped immediately per standard shipping policies. Once the custom ordered/pre-ordered item is in stock your item will be shipped. The scheduled ship date is not a guarantee. All pre-ordered items will be shipped via ground shipping. This policy applies to both domestic and international orders.
If all of the items included in your order are out of stock, we will notify you via e-mail that your order has been cancelled due to lack of inventory and you will be issued a full refund of your order total (including tax, gift wrap, and shipping and handling).
If some, but not all, of the items included in your order are out of stock, we will ship only the items that are available in stock. You will be charged sales tax for only those items available in stock that will be shipped.
If for any reason your order is classified as undeliverable and returned to BluDemocracy, we will notify you via e-mail that your order has been cancelled due to a failed delivery attempt and you will be issued a refund of your order subtotal. Shipping and handling will not be refunded.
BluDemocracy will not re-ship any order that is classified as undeliverable and returned to us. If you would still like to purchase the items that were undeliverable, please place a new order through our website.
State Sales Tax
In accordance with state laws, we are required to charge sales tax on orders shipped within the continental US. Sales tax is applied to the total amount of the order, which includes gift wrap, shipping and handling charges and is based on the shipment destination state and local sales tax rates.
For your planning and convenience, we display exact sales tax amount when orders are placed and reflects all state and local taxes of your order destination at the time your order is placed.
Our customer service office is open from 9am - 6pm Monday thru Friday PST. Should you have any questions regarding your merchandise order, please feel free to contact us toll free at 323-785-2321 or via email at cs@BluDemocracy.com.
Changes To These Purchasing Terms
BluDemocracy may occasionally update these Purchasing Terms. You understand that BluDemocracy reserves the right to make these changes and that you are responsible for regularly reviewing this Purchasing Terms, as posted on this Web site. Continued access to or use of the BluDemocracy online store Web site after any such change shall constitute your consent to such change.
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